July 20th, 2012

ATM Security tips


In light of the recent ATM scams, the Trinidad and Tobago Unit Trust Corporation would like to recommend a few safety tips to better protect you when making transactions at any ATM.

General security tips for ATM users:

  • Never disclose your personal identification number (PIN) to anyone.
  • Be wary of anything about the ATM machine that looks out of the ordinary, such as odd-looking equipment, unusual cameras or wires attached to any device.
  • Pay attention to false panels that may be attached to the ATM.  These are known as skimming devices and are used to defraud customers of their money.
  • Refrain from using the ATM if it appears damaged.
  • Be cautious of new or suspiciously placed cameras and unusual signage.
  • Notice if anything looks unusual or suspicious about the ATM indicating it might have been tampered with. Tampered ATMs will appear to have attachments to the card slot or key pad. If this case, do not force your card into the card slot.
  • Only put in your PIN when the ATM tells you to do so.
  • Leave the ATM immediately if you don’t feel safe or you are suspicious of individuals loitering around.  You can return later or use another ATM.
  • Never accept help from strangers when using an ATM. Always be wary of strangers asking for help; while one distracts you the other can steal your card and money.
  • If the ATM retains your card, report it immediately.