Account enquiries

  • Why is my balance is incorrect on my account?

You may have uncleared items on your account. Please view your transaction history and your holding balance to be sure.

  • What is the difference between a holding balance and an available balance?

The holding balance displays your total cash holdings in an account. This includes collaterals, deposits that have not yet been cleared, or debit card transactions that have not yet been settled. The available balance is the current cash at your immediate disposal. The difference between your holding balance and your available balance represents collaterals, deposits that have not yet been cleared, or debit card transactions that have not yet been settled.

  • Can I view my accounts online?

You can open and view any one of the following accounts online:

TT$ Income Fund

US$ Income Fund

Growth & Income Fund

Children’s Investment Starter Plan

Student Investment & Protection Plan

Individual Retirement Unit Account

Universal Retirement Fund

Monthly Investment Plan