PROTECTING YOUR INVESTMENT PERSONAL SECURITY TIPS: LOST OR STOLEN CARD ASSISTANCE

LOST OR STOLEN CARD ASSISTANCE

If your card is lost or stolen IMMEDIATELY take steps to protect your investment by following a few basic procedures:

Immediately contact UTC at:

  • 625-8648 Available daily 7 a.m. to 10.00 p.m. inclusive of public holidays.
  • After 10:00 p.m., a voice message can be left
  • Send email to CardandOnlineServiceRepresentatives@ttutc.com advising that your card has been lost/stolen. Be sure to include a contact number as well.
  • Visit the nearest UTC Investment Centre to report that your card has been lost/stolen, and to have it blocked. You should also verify your last transaction activity and complete an Affidavit of Claim Form for any suspicious activity.
  • Make a police report and provide a copy of the report to a UTC Investment Centre.