Discover the effortless and seamless transition of moving “out of the lines” to “on-line”. Come to our QuickLink Centre located at our Port-of-Spain Customer Service Centre and enjoy the following services:

  • Applications for U Online and Visa debit cards
  • Hands-on assistance in navigating U Online.
  • U-Online Services: Repurchase requests, Fund transfers and Queries
  • The opportunity to explore our Interactive Voice Response Service.

The advent of our UTC QuickLink Centre embraces a customer-centric approach by introducing an efficient, low cost and secure service platform which is designed to effectively meet and exceed our customers’ needs and expectations. The objective is to create one enduring competitive brand that, in essence, showcases all of UTC’s Electronic Services products and services under one umbrella “QuickLink”.

The QuickLink Centre is our opportunity to demonstrate the real value of our Electronic Services to our customers, giving them “real-time” “hands-on” experience in managing the financial aspect of their lives.

True empowerment, flexibility and choice are now at our customer’s fingertips.

We guarantee a service that is not only efficient, but one that offers invaluable advantages. The QuickLink Centre assures service that is:

  • Personalized & Secure: Our QuickLink staff delivers individually tailored, relevant and timely recommendations. We also guarantee a secure & efficient transaction environment via our Internet service kiosks.

  • Presence-based: We keep you “in the know” and “on the go”. Accessing your account/s on-line is just a “click” away.

  • Helpful & Relevant: Need some help navigating the system? Seeking relevant information specific to your needs? QuickLink staff provides the guidance every step of the way.

  • Respectful: Just like the exemplary service established at our Unit Trust CSC’s, we recognize that every customer interaction with us is indeed a “privilege”.

The Port-of-Spain CSC has been elected the” pilot” centre, manned with a complement of three (3) keen team members. The QuickLink Centre offers a range of services to its clientele, including:

  • Applications for U Online and Visa debit cards
  • U-Online Services: Repurchase requests, Fund transfers and Queries
  • The opportunity to explore our Interactive Voice Response Service

As customers discover the effortless and seamless transition of moving “out of the lines” to “on-line”, we trust that you would embrace the power and simplicity in managing your financial affairs through our more cost efficient electronic delivery channels.

The Electronic Service Unit remains dedicated in its continued focus towards building on lifetime customer value, through the provision of user friendly and technologically proficient platforms. With your continued feedback and support, we would build on our past successes and explore further opportunities for the corporation in maintaining its sustained competitive advantage.

Once the QuickLink centre is successful in meeting all of its objectives, additional centers will be rolled out to other strategically identified Customer Service Centres.

Welcome to our UTC QuickLink
a revolutionized customer friendly experience in Electronic Services!

Simply put… Service in a Flash