ttutc • services • online

Start Using U-Online NOW!

U-Online Registration Form

U-Online Information Leaflet

U-Online Media Release

U-Online Investment Portfolio Management

UTC U-Online is the UTC’s online investing portal that provides you with real-time solutions to manage your investments!

What U can do on UTC U-Online:

Balance Inquiry/Transaction Activ History
Transfers Between Existing Mutu Funds
Request Repurchases
Update Customer Telephone Cont Information
Request Embassy Statements
Request a UTC VISA Debit Card
Much, much more!

How do U sign up for UTC U-Online?

Visit the UTC U-Online web site
Complete the U-Online Registration Form
Print and sign the registration form
Bring in the completed form to any UTC Customer Service Centre with your ID

Frequently asked questions about UTC U-Online

How secure is the UTC U-Online Investing System?

Our UTC U-Online Investing System uses Encryption, the highest level of security generally available, to protect the confidentiality of your account information and the integrity of all your transactions.

How will I access my accounts?

To access your accounts, you will be required to enter:

Your UTC ID
Your Login Password
Transactional Password (to perform a transaction)
A Secret Question and Answer (for lost password)

Who do I call if I need help?

If you need assistance you will be connected to a friendly Customer Service Representative. Our Representatives are available from 8am to 4pm, Monday to Friday.

What if I forget my password?

Don’t worry, you don’t even need to come into a Customer Service Centre. Just click on the “Forgot Your Password” link and follow the prompts.

What if I forget my secret question and answer?

Just click on the “Forgot Secret Question” link and follow the prompts to re-register online.

Can I withdraw (repurchase) from my accounts on UTC Online?

Yes. You can request repurchase cheques online and transfer funds between your UTC accounts. *

Are there any restrictions or time limits on repurchases?

Yes. All repurchase requests made during business days by 12 noon are available same day.

Is there a maximum number of transfers per day?

Yes. You can perform a maximum of ive (5) transfers daily.

Can I transfer from my TTD Fund to my USD Fund?

Due to current limitations in the availability of foreign currency, all cross-currency transfers are subject to authorisation by Online Services. You will be noti ied once your transaction is successful by UTC Mail (your U-Online mail service).

When can I collect my institution statements once I request them online?

All statement requests made during BUSINESS days by 12 noon are available same day (with UTC opening hours). Requests made after 12 noon are available next BUSINESS day.