What if I forget my PIN?
UTC has no way of knowing your PIN, therefore the card will be cancelled and a replacement card issued. Please note there will be a US$15 card replacement fee for the for the USIF Visa Debit Card
When will I receive statements to show transactions I made on my account?
Statements will be mailed to you monthly, therefore customers who have a USIF Visa Debit Card will receive monthly statements instead of quarterly on their accounts. For all other accounts, customers will continue to receive quarterly statements with the exception of those who are registered for ...